Return & Exchange

Before purchasing, we highly recommend you take a good look on the products. You are welcome to ask us on the product's detail through our email inquiry@casavarna.com. For the products purchased, there will be no return & exchange.

However, if the purchased product you receive is a defect product (we will certainly check the product first before we send it to you. So hopefully, there will be no case like this), you can immediately contact us through email: inquiry@casavarna.com and we will change the new one for you. Please allow 3-5 days for return & exchange process. But if the defected product you wish to return is sold out and we can't replace it with a new one, we will refund your payment. Allow 3-5 days for refund process.